Warranty Claims
Meet Walt, your Warranty Claims team member.
Keeps warranty claims organized, complete, and on the radar until they're paid.
What Walt does
Walt tracks the status of the store's manufacturer warranty claims and assembles the documents a claim needs, such as tech notes and photos. Walt flags missing items before a claim goes out, spots denials and rejections, and gives the warranty administrator a clear list of what needs attention. The focus is the basics of claim tracking and paperwork. Connections to the store's systems are set up with each store, and only with the store's written OK.
How Walt helps the store
Warranty paperwork is detailed and unforgiving. Walt helps keep claims complete, brings denials to the store's attention, and gives a clear status on open claims.
How Walt works with your people
Walt never submits a claim, or disputes or appeals a denial, without the store's OK, and never alters tech notes, times, or records. Judgment calls stay with the warranty administrator.
Meet the service team
Want to see how Walt could fit your service department?